Customer Service Representative

Deadline: 
Friday, October 25, 2019
District/Organization: 
Oakland Schools
Position Details: 

GENERAL ANNOUNCEMENT: POSITION OPENING

Customer Service Representative

 

WHO WE ARE:

Oakland Schools is a regional service agency that offers support services to school personnel that are best delivered regionally and provide cost, size and quality advantages to those we serve. Oakland Schools is an autonomous, tax-supported public school district governed by Michigan General School Laws and is one of 56 intermediate school districts (ISDs) established in Michigan in 1962.

 

Our organizational focus is centered on these central objectives:

  • Increase student achievement
  • Serve diverse needs of schools
  • Decrease costs/increase efficiencies

 

SALARY DETAILS:

Hourly rate of $18.20 - $21.11 with the potential to earn up to $22.73 based on annual step increases / Non-exempt position / 12-month work year

 

WORK LOCATION:

Oakland Schools Summit Campus

2214 Mall Drive East, Waterford, MI 48328

 

IN THIS ROLE:

You will provide support services to the Production Printing and Graphics Department to ensure efficient operations and high quality customer service, process all incoming work into the management information system; creating estimates and jobs, tracking schedules, handle all cash functions of the print production operation.

 

WHAT WE NEED:

We are seeking a collaborative, highly-organized, detailed individual to interact professionally with a diverse group of internal and external customers.  This individual will have strong communication skills with thorough attention to detail, the ability to maintain confidential records, and work independently.

 

WHAT YOU NEED:

  • High school diploma or general education degree (GED)
  • Three or more years of print experience
  • Proficient in Microsoft Excel, Powerpoint, and Word
  • Ability to communicate effectively
  • Ability to work independently and possess strong analytical skills/detail-orientation
  • Ability to work with sensitive material and maintain confidentiality

 

WHAT WE PROVIDE:

Hourly rate of $18.20 - $21.11 with the potential to earn up to $22.73 based on annual step increases / Non-exempt position / 12-month work year

         

Oakland Schools offers company paid coverage for life insurance, short and long-term disability, well-being benefits and leave days. In addition, Oakland Schools offers comprehensive medical coverage or cash in lieu benefit, dental, vision, additional life insurance, health savings account, flexible spending accounts, pet insurance, legal plan, college savings plans, tax-sheltered annuity (TSA) plans and the Office of Retirement Services retirement plans.

 

APPLICATION INSTRUCTIONS:

Letters of interest and resumes will be accepted until 4 pm, October 25, 2019.

CLICK HERE TO APPLY!  https://ats4.searchsoft.net/ats/app_login?COMPANY_ID=JA000529

 

For questions regarding this position please contact Brandi Carmichael at 248.209.2412.

 

Oakland Schools does not discriminate on the basis of sex, race, color, national origin, religion, height, weight, marital status, sexual orientation (subject to the limits of applicable law), age, genetic information, or disability in its programs, services, activities or employment opportunities. Inquiries related to employment discrimination should be directed to the Assistant Superintendent of Human Resources, Personnel Management and Labor Relations at 248.209.2429. Title IX complaints should be directed to the Manager/Supervisor, Career Focused Education at 248.209.2160. For all other inquiries related to discrimination, contact the Executive Director of Legal Affairs at 248.209.2062. All complaints may be addressed to 2111 Pontiac Lake Road, Waterford, MI 48328-2736.

 

This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified. Incumbents may be asked to perform additional duties as required by his/her supervisor

Email: 
brandi.carmichael@oakland.k12.mi.us
Job Type: